Before & After: Water Damage Restoration Case Studies

Each case below represents a real restoration event in Miami-Dade County. Details are generalized to protect client privacy. Documentation format follows IICRC S500 standard.

Case #DM-2024-0847 • Brickell

High-Rise Unit — Washing Machine Supply Line Failure

Before

💦

Category 1 water. 380 sq ft affected. Flooring, drywall, baseboards. Moisture readings: 42% wood / 38% drywall.

After

✅

Structural drying complete Day 4. Final readings: 9% wood / 11% drywall. No mold. Subfloor preserved.

Water Category:

Cat 1 (Clean Water)

Drying Days:

• 4 daysEquipment:

4 LGR dehumidifiers, 8 air movers, 1 hardwood floor mat system

Insurance:

Citizens Property Insurance — approved first pass

Standard:

IICRC S500 — complete psychrometric log provided

Case #DM-2024-1203 • Coral Gables

Single-Family Home — AC Condensate Line Overflow

Before

❄

Category 2 water. 620 sq ft. Tile + hardwood transition. Wall cavity moisture. Potential secondary mold risk from 48-hour delay.

After

✅

Structural drying complete Day 5. Antimicrobial treatment applied. No mold growth confirmed. Full wall cavity clearance.

Water Category:

Cat 2 (Grey Water)

Drying Days:

5 days (delayed response)

Equipment:

3 LGR dehumidifiers, 6 air movers, 2 injectidry wall panels

Insurance:

Universal Property — full scope approved

Standard:

IICRC S500 + antimicrobial protocol per Cat 2

Case #DM-2024-1589 • Hialeah

Residential — Sewage Backup from City Main

Before

⚠️

Category 3 (Sewage). 480 sq ft. Bathroom + hallway + bedroom. PPE required. Full containment established.

After

✅

Full Cat 3 remediation complete. Affected flooring and lower drywall removed. Structural drying and antimicrobial treatment. Day 6 clearance.

Water Category:

Cat 3 (Sewage/Grossly Contaminated)

Drying Days:

6 days including demolition scope

Demolition:

Lower 24″ drywall, vinyl flooring — required per IICRC S500

Insurance:

State Farm — full scope including reconstruction approved

Standard:

IICRC S500 + EPA antimicrobial protocol

Case #DM-2024-2011 • Miami Beach

Oceanfront Condo — Balcony Door Seal Failure During Hurricane

Before

🌊

Category 2 wind-driven rain. 900 sq ft including balcony, living room, two bedrooms. High saltwater humidity. Thermal imaging revealed hidden wall moisture.

After

✅

Complete structural drying Day 7. Salt residue treatment applied. Final clearance with humidity-adjusted target readings per Miami coastal standards.

Water Category:

Cat 2 (Wind-driven rain)

Drying Days:

7 days (saltwater humidity)

Special Conditions:

Coastal humidity adjustment, salt treatment required

Insurance:

Citizens — hurricane deductible applied

Standard:

IICRC S500 with coastal humidity psychrometric adjustment

Case #DM-2024-2344 • Doral

Commercial Office — Roof Drain Failure

Before

🏢

Category 1 water. 2,400 sq ft commercial space. Drop ceiling tiles, carpet, raised floor system. Business interruption impact.

After

✅

Structural drying complete Day 5. Carpet dried in place via extraction + drying mat. Business operational within 48 hrs of extraction. Full clearance Day 5.

Water Category:

Cat 1 (Clean Water)

Drying Days:

• 5 daysEquipment:

8 LGR dehumidifiers, 16 air movers, 4 carpet drying mats

Insurance:

Commercial property policy — Xactimate scope approved

Standard:

IICRC S500 commercial protocol

Case #DM-2024-2788 • Kendall

Single-Family — Slab Leak Under Kitchen Floor

Before

🚫

Category 1 water. Slab leak under tile kitchen floor. Moisture wicking into adjacent rooms via slab. 740 sq ft affected including subfloor.

After

✅

Tile removed, subfloor dried using drying mat system. Slab dried to target level Day 6. Tile reinstalled by reconstruction contractor. Final clearance documented.

Water Category:

Cat 1 (Clean Water — slab leak)

Drying Days:

• 6 daysEquipment:

Drying mat slab system, 3 LGR dehumidifiers, 5 air movers

Insurance:

Heritage Insurance — full scope approved

Standard:

IICRC S500 — slab drying protocol

📸 Note on photography: Client privacy and respectful handling of property means we do not photograph every job. The case studies above represent documented jobs from our project management system. Photography on this page will be updated as we gather client-approved images. All case details are accurate; specific photos are pending client authorization.