Information you give us
When you call us, email us, or submit a form on this site, we collect the details you choose to provide. That typically includes your name, phone number, email address, service address, property type, and a description of the damage or problem you need help with.
If we carry out work for you, we may also collect information needed to complete the job and process an insurance claim, such as your insurance carrier, policy or claim number, photographs and moisture readings documenting the affected areas, and scope-of-work documentation.
Information collected automatically
Like most websites, this site records certain technical information automatically when you visit, including your IP address, browser type and version, device type, operating system, the pages you view, the time and date of your visit, and the referring website or search query that brought you here.
Cookies and similar technologies
This site uses cookies and similar technologies for essential functions such as security, page caching and load balancing, and for analytics that tell us which pages are viewed and how visitors move through the site. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site work.